[sagacity]

Darn it!!! It was only a few days ago that I came across a very helpful post somewhere, made by a startup where they gave a reasonably detailed account of all the third-party tools/services they're using; and I'm pretty sure CRM was one of those.

I also think either the startup, or the CRM company, or both are funded by YC so I guess I must have found that post through YC/HN only.

The problem is, I can't locate it now :-( Sorry, pal, I'll keep looking and post it here if/when I find it, unless someone else beats me to it.

[marklabedz]

Maybe you were thinking of this post (it was on HN a few weeks ago, I think):

http://mygengo.com/talk/blog/15-web-services-we-rely-on-ever...

They're using Salesforce.

[sagacity]

Yup, that's the one.

Thanks, mate.