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by nutjob2 2321 days ago
From someone who actually banks with them (as All America Bank), here are the attractions:

- decent interest rate on savings, used to be 2.5% not that long ago, but now is 1.75%. I don't blame them, I blame the Fed.

- Push/Pull ACH with moderate restrictions and no fees.

- No incoming wire fees.

- No foreign transaction charges (but 75 cent fee for OS ATM useage).

- No fees for the first 10 BillPay transactions, which is full featured. This is fine because you can pay credit cards and the like with ACH.

- Generally low or no fees (but there is an overdraw fee).

- Functional, reasonably snappy online banking without being needlessly complicated.

- You can link someone else's account to yours so it appears like one of your accounts, with instant transfers.

- Reasonable security without being too annoying.

- If you ring them someone in the office will pick up the phone after a few rings, no call center, no stupid pointless IVRs. Sure sometimes they sound really hung over from the night before, but generally they're very nice.

- Online secure messages are responded to promptly and you can do most things on it, none of this "please ring..." nonsense.

- You can fully avoid the "Redneck Bank" marketing identity if you so choose. There is no mention on statements or online banking.

I've been with them for a few years and I have no plans to go elsewhere.