| - Yeah it's a little annoying - This is currently my only notable complaint about the platform. This is kind of a pain point with anything MS/365 these days. Some things will let you switch accounts no problem, others not so much - Teams does have threads. It was one of the features that made it stand out when it first release. I'm not sure why it would be considered bad UX/UI though, you just click reply under someone's message? - I can understand the confusion to this sort of, but ultimately it comes down to the purpose of Slack vs Teams. Teams isn't just chat, it's positioning itself to be essentially your company intranet. Being able to pin OneNote notebooks, DevOps boards, Word Docs, etc to the tabs on the top bar has been very useful for us. MS also seems to be working on some very deep integration/features tat have yet to fully materialized. Kaizala is something that has been deprecated and all effort is being pushed to bring its features to Teams. One more thing I'd like to throw in is I've never had an issue with the quality of calls, be it audio or video. We also use Microsoft Phone System so Teams ends up being our virtual handset. It's pretty fantastic and has been the best implementation I've seen. All this being said, if Discord had an enterprise solution I'd almost prefer it. The ability to just drop into a voice channel and the management of roles is just SO good. |
The thing about threads is that they don‘t behave the same as in Slack. It‘s not that they are shown as a single entry inside the history (collapsed), rather they are responses which contain the original message in it. Of course, opinions differ and sometimes I think Slack threads confusing. But it‘s how I grep up and what I got to like.
I think that is also the one thing that makes Teams very bad (not in comparison, but in absolute terms): it tries to be a lot of things but does not really excel at something. For example, calls have amazing quality but it‘s just not possible to share more than 1 screen at the same time. So we still have to use TeamViewer to control anothers computer. Document integration feels a bit like Sharepoint and OneDrive, but it‘s really sonething in between.
In general, I think Teams biggest advantage is just the close integration into the whole Microsoft stack. That is something they can do quite well. I also think it‘s not something to boil down on Teams vs. Slack because they try to be something different even when they have similarities.