[Swtrz]

I have a very contentious address problem and have gotten humans from Amazon every time, I even had one take gps coordinates so they could re-route a truck in transit to the wrong location. Youd have to be almost intentionally messing the support process up to not get a human.

[girvo]

Maybe it depends on the country? I've never had to (touches wood) deal with Amazon customer support though, I'm completely pulling that out of thin air hah