[ericalexander3]

Technology can bring benefits if, and only if, it diminishes a limitation. -Dr. Eliyahu M. Goldratt

Goldratt was critical of ERP systems, not because they couldn't bring benefit; rather, because many businesses adopted through a cargo cult mentality and viewed them as magical silver bullets. Many companies never understood where their bottlenecks were (Theory of Constraints) and would make things worse with an ERP system, with some going bankrupt.