[baroomba]

Same. It was incredibly slow and loved to eat most of a GB of memory if I left its tab open. I once had it pop up a "would you recommend this product to others?" form that managed to introduce ~3 seconds of input latency on each keystroke for its text feedback area. Which, as you'll recall, is a basic HTML element you shouldn't need Javascript intercepting input to in the first place without one hell of a good reason. I was... not kind.

IIRC they had a blog post up about their brilliant NIH Javascript UI framework and if you are familiar with that kind of thing you could read between the lines and generate some good guesses about what was wrong with it.

Not that Jira is a ton better, especially with each heavier-and-worse-than-the-last redesign. Friggin' "web apps".

[EDIT] and for all that the workflow wasn't any better than anything else as far as I could tell. Our PMs who lived in it loved the draggy-droppy interface and hotkey-heavy workflow, but again, everyone (of their competitors) has that too. To me it always felt like working on someone else's messy desktop shared over VNC. I was afraid to touch anything for fear of accidentally performing some kind of write operation without noticing, and fucking things up.

[AJ007]

It used to be faster. They’ve put themselves in a position where users are ready to bail after any major price increase.

[baroomba]

I stopped using it about two years ago and started... oh, four or so years before that. If it's even slower now than it was then, whoa. It was already probably the generally worst-performing "web app" I knew of at the time, which is saying something.