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by pkilgore 2332 days ago
Or, maybe, a lesson technologists should internalize when we advocate technical solutions to real world problems.

Apple moved a reply button on the iPhone email app -- and I know someone that for weeks just thought it was broken and would text responses to emails entirely out of context.

This person had a Ph.D.

3 comments

To be fair, the button was still there and still had the same icon. It's bad design for other reasons, but I'm not sure how you could think it was completely broken just because it moved a couple dozen pixels to the right.
For each problem a technical solution solves, 2 harder to solve problems are created.
> This person had a Ph.D.

So sad but funny