[cowsandmilk]

> They could have released it to personal accounts?

Enterprise customers pay more money to have more features with checkboxes in the feature matrix. Telling them they don't get a feature because their needs are too complicated is a tough sell. (something, something, opens up opportunities for low-end disruption, something, something)

[RKearney]

Google does it all the time with GSuite. I doubt customers want buggy features. Beta testing new functionality on your free/personal user accounts before rolling it out to larger business customers is pretty standard.