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by thomk 2327 days ago
Calling on quiet (but attentive) members of my team to speak up in meetings where we need to make a decision.

There will be a pause in the conversation and (as if its my meeting) I'll say something like generic "Jim what do you think?" No matter what he says I acknowledge it and thank him.

A few things happen. 1. It removes the internal conflict Jim was having if he should speak up or not. 2. It gives him 'the floor' so he knows for a minute he will be heard. Others are probably wondering why I called on him and want to hear what he has to say. 3. His answer might not be directly related, however it often sets off a chain of conversation that often does lead to creative answers.

People actually do like to contribute. The way I look at it is we're not leaving this room until I feel like we have at least heard every idea good or bad. Those set of ideas are our collective intelligence at that moment and I fully intend on leveraging it.

3 comments

Coincidentally, there’s an interview with Tim Cook where he mentions this exact concept when asked about leadership.

https://youtu.be/9jhPm_2WYH8

24:00

Thanks for that. I'm one of the "Jims" of the world and one of my superiors started doing that to me recently.

As an introvert in a team of very talkative and opinionated people it is often hard to speak up. Having other people creating space for me to speak has been very helpful.

how can you tell they're attentive?
You can tell by body language normally. There's a kind of look when someone is off thinking about other things, and there's another kind of look when they're listening to every word.
It's obvious they are listening to what is going on. They aren't looking at screens or doodling. My rule is if in you are in my meeting: you should be there and are a valuable member of a team, so let's see what you think.