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by cpitman 2336 days ago
My experience is that often the lowest effort changes also have some of the biggest impacts. I work in consulting, and I think one of my largest impacts has been to create a pre-engagement checklist for one of our very common engagements and then getting our team to review the checklist with clients ahead of time. It took maybe a day to get the first version out, and cuts ~1-2 weeks off of our projects.

Unexpected downstream effect, this had a big enough impact that other groups started creating checklists for other kinds of scenarios.