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by reaperducer 2339 days ago
I get ~$200 in fees when I upgrade from AT&T

Ouch. Maybe it's your plan?

When I upgrade iPhones (financed through Apple) on AT&T, the fee is $35.

"Line activation fee" or some such lie. Why do I have to pay a fee to activate a line that's already active?

3 comments

How do you get hit with this fee? I've not done any financing, but I've updated iPhones several times on Tmobile (2013-2016) and Verizon (2018-2019) without even having to tell the carrier...
If you go into the Apple Store and use the financing option then they will register your phone as a convenience to one of the big 4 carriers. I imagine you could finance and "activate" it later yourself and maybe avoid the fee if you have a physical sim card. But the new phones are eSim so that may play a role. I was told I could not participate in the iphone upgrade program if I wasn't on one of the big 4 carriers. I was on a big 4 but then I went MVNO with no issue. I haven't upgraded since tho.
If you use the Apple upgrade program, all the mobile networks charge an activation fee.

The only way to avoid the activation fee is to swap the SIM by yourself, I think.

We didn't get an activation fee from T-mobile. We also didn't swap the sim.
Maybe I'm wrong about Tmobile, I can't find anything via searching about it, but Verizon and ATT of course charge it. I thought I had heard Sprint and Tmobile do too since the SIM comes with the phone and they have an excuse to charge, but they might be nicer than Verizon and ATT.
The $35 I think is an activation fee. I do believe you might also have to pay sales tax which on a $1200 device might be $100.
Just call them when the transaction hits your statement and ask them for a refund. I’ve done this every year they tried to charge me and have been successful. The rep likely also knows it’s a bs fee as well. If not just hang up and speak with another until you get someone who will.
Thank you so much. I'll give this a whirl next time.
Because Verizon also has the same fee.