[keiferski]

> The couriers walk in and we tell them we don’t even have an account with Doordash," Judy Ni of Baology told Philadelphia. "And so they leave and they go outside and call the guest, and the guest doesn’t understand what’s going on—it makes us look absolutely terrible, and it becomes this mess of confusion for the guest."

This is why it’s not okay to just let GrubHub/etc. add restaurants to their apps without the restaurant’s explicit permission. Getting takeout food isn’t like picking up a bottle of Tylenol - takeout orders require plastic containers and silverware and often take longer to prepare. Not to mention the fact that restaurant kitchens are already quite busy and don’t want to spend time figuring out some third party’s mistake.