[jrochkind1]

OK, that makes it even worse then. The postmortem linked above definitely says:

> We managed to restore the data and bring services back online the morning of January 13.

Is that wrong? It's bad to lose data, it's even worse to tell people you didn't lose data in one place when you did, and tell them you did lose data in another.

[ialexpw]

There was confusion with this. Originally they thought they lost all data, which is why a lot of people went crazy at them via Twitter, they later said there now might be a chance to recover data - luckily they ended up finding a way to recover it.