[Traster]

I think it's actually an issue of journalists on social media. The benefits you're talking about are almost exclusively the effect of 'citizen journalism'. It's a practically new form of direct reporting. However, because of the reach of these real journalists (people actually reporting new information with new perspectives), you have traditional media trying to get in on this. So you've got hundreds of traditional journalists pushing their think pieces on twitter, and their hot takes - all of which have the cumulative effect of reducing trust in the media organisations and creating more heat than light.