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by ksec 2339 days ago
>Computerisation of offices has not measurably increased productivity since the 80s/90s[1],

As far as I can tell. It isn't AI, or whatever technology that is not getting productivities increases in business. When was the last time you saw a CRM / ERP replacement that had any productivities increase? It seems there is a very clear divider in between all Technology Companies vs Other non-tech company. It is that No one knows how to best integrate the two to maximise potentials. Only the one which have their feet on both side ( Amazon ) seems to understand it.
1 comments
netcan 2339 days ago
I think it runs deeper than "can't figure out how to X."

We're very good at figuring out productivities when dealing with a factory or somesuch. A transport authority or facebook "business headquarters" doesn't interplay with technology in the same ways.

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ksec 2339 days ago
>I think it runs deeper than "can't figure out how to X."

Yes. I wish there is an in depth article to explain some of these observation we see in real life.

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