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by wasted_intel
2345 days ago
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I had the same experience with the Globe and Mail in Canada. You get ads regardless of whether or not you're a paying subscriber, and while you can sign up online, you can't cancel. It was a total pain in the ass to do that over the phone, and it's a glaringly-obvious (and misguided) retention tactic. I'll never subscribe to them again. What a short-sighted way to optimize for revenue at any cost. |
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