[andygcook]

HelpScout has similar shared-inboxed software as Front and recently launched a chat feature that's similar to Intercom. Might be worth checking out.

I'm not affiliated with HelpScout in any way nor am I a customer. Just know of them because they used to be headquartered in Boston (where I'm from) before they went distributed.

[deedubaya]

Thanks! If we lose interest in Front, I'll take a look.