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by iudqnolq 2338 days ago
Funnily enough, I learned that if you submit a support ticket on a $12/month single-user Microsoft business account you get a call back from someone who saus they're with Microsoft Support.

The rep was very helpful, but a bit puzzled that I wanted him to read me my ticket title. He seemed to think him knowing my name should be sufficient verification.

Note: I can never understand Microsoft's names for different levels of the same product. It might not be called a business account, maybe professional or pro or small business or something.