[kerkeslager]

If we're going to talk about missing the point: Which is the better way to prevent the loss?

1. Order item from Amazon, discover item is a block of clay, go through the Amazon returns process, reorder item, which may be a block of clay again.

2. Order item from a site that ships me the item I order instead of a block of clay.

So again, why are we talking about this? We can argue as much as we want about Amazon's return policies, but the return policy would be irrelevant if they had sent me the item I ordered instead of a block of clay.