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by Hallucinaut
2336 days ago
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Kyle, for what it's worth as a counterpoint, I've grumbled a couple of times about bugs and the 1P team has not come across as defensive at all to me. Particularly after the nonsense support LastPass gives, it was a pleasant experience, even if my grumbles hold true. It's not a perfect product by any means but still light years better than LastPass in usability. |
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We can't be the tool for everyone and we're always the first to recognize bugs exist. Unfortunately we also aren't able to fix them all just like I'm sure most people around here have backlogged bugs in the applications they work on. But we do try to prioritize based on severity and how many people are impacted.
I do appreciate the kind words though. We're not perfect, never will be, but we can sure try our best and I think that's all anyone really wants out of themselves.
If you ever run into issues feel free to reach out as well. Happy to help however I can!
Kyle
1Password Security Team