[doque]

So in response to this story I decided to delete my (premium) account with them. After confirming multiple times (good thing), I was shown this error: https://i.imgur.com/4dpn6d5.png

How does error handling like this even make it to production?

I got an email as well confirming my account deletion and I can no longer log in.

But all in all this clearly does increase my trust in Lastpass's security competence.

[MoronInAHurry]

I got the same error while deleting my account over a month ago when it was announced that their parent company LogMeIn had been bought by private equity: https://www.zdnet.com/article/logmein-sells-to-private-equit...

So the deletion process has been erroring in that way for at least a month now.

[deadbunny]

I got that same error when killing off my account after moving to Bitwarden. It really made me laugh as it encapsulated everything wrong with the service in a succinct error message.

[wiether]

Reading this post reminded me of my LP account so I went to delete it and had the exact same experience than you...

[Maximus9000]

Yup, I switched after the company was sold recently. I got that error as well. I moved to 1password

[MivLives]

I actually have a bone to pick with them too. I tried canceling my families accounts recently. Despite two confirmation emails I was still charged. Their site makes it very hard to find support.