[muzani]

I don't think it's a tool problem. It's a communication skills problem.

Everyone has different communication skills. If you chat with me on Skype, I'll be mostly passive saying "yes" "uh huh".

I've had the deepest discussions through Slack, but you have to embrace it as a chat medium - late night Slack, first thing in the morning, ignore your kids at dinner kind of discussions.

BBS/forums are the same. We've had great discussions, but only with the people with the skills for it. On an actual board, everyone chatting there does havw the skills, whereas there are 80% of 'lurkers' who are not very comfortable yet.

So it depends a lot on your team itself. Agree on something and give them 6 months to learn it.