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by Tassels
2340 days ago
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When an account on DO is late with a payment, you go through three stages: hold, suspension, termination. The hold happens right away and prevents you from creating new billable resources. Then a suspension happens several weeks later, which powers off your servers. You don’t get terminated until a couple weeks after that, at which point the data is irretrievable. The time between each stage can vary depending on how long you’ve been a customer or what your monthly payments in the past have been, but that’s the gist of it. |
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