[deadbunny]

While the interoperability of IoT devices sure does suck there a projects like Home Assistant[1] which make this less of a pain my advice is stick to locally controlled devices that follow existing standards (ZigBee, Zwave, WiFi) and shit like this can't happen.

There are of course alternatives that have been around for decades like Control 4 but they cost serious money.

1. https://www.home-assistant.io/

[fxtentacle]

The Charter devices in question here do support ZigBee, but they deliberately locked other standard-adhering vendors out.