[elric]

That's actually a really good point. Internal documentation is severely lacking. Encouraging people to submit more questions by mail/chat would probably make it easier to build up an internal knowledge base (in the sense that I can copy/paste those questions & answers as a starting point).

[KoenDG]

Kindof like a private stackoverflow... or something else...

I've tried Confluence but without strict adherence to a set of internal rules, that can easily become a mess.