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by donarb 2346 days ago
> waiting for baggage carousel can take an extra 45 minutes

A few years ago, Houston airport authorities dealt with complaints that it took too long for travelers to get their bags after their flights. When the airport was built, the bag pickup locations were very close to the arriving gates, over time the airport got busier and people ended up waiting longer.

The fix was to move the pickup locations further from the arrival gates. This didn't change the length of time that it took to pull the bags from the plane and send them to the pickup location, but passengers noticed that their bags always showed up within minutes of getting to the pickup area. They essentially eliminated the waiting time by converting it into walking time.

1 comments

Aha- that's a good anecdote.

Regardless of the perceived/ actual waiting time, however, it's MUCH better not to have to wait for a bag at all- going straight to curb or car rental and skipping that step is the only way to fly.