[rimantas]

I'd say times have changed. You cannot "win" in any sensible way in mobile space without making consumer happier.

[raganwald]

You cannot "win" in any sensible way in mobile space without making consumer happier.

Does this observation cover the carriers? How about the handset and smartphone manufacturers that are held in thrall to them?

[rimantas]

Oh no, it sure doesn't. Sadly.

[rbanffy]

Keep in mind that Nokia's clients are the telcos, not you or me.