[siralonso]

I’ve been using the muji cases for years. My partner just got an Away case of equivalent size as a gift, and I can’t figure out why people would choose them over muji. In almost every way the muji cases feel better to use, and they seem much more durable.

The one attractive thing about the away cases is the lifetime warranty, but I don’t know how easy it is to submit a claim.

[fnord77]

> The one attractive thing about the away cases is the lifetime warranty

lifetime warranty is worthless if the company goes out of business, too

[seattle_spring]

Paging now defunct "lifetime warranty" backpack company Boreas Bags, whose founders rebranded to Alite Designs just to weasel their way out of their previous iteration's warranties.

[zemo]

they do almost zero advertising and their stores only exists in the New York, SF, LA, and Boston metro areas, plus one shop in Portland. The majority of Americans have never heard of Muji.

[rconti]

Away has even fewer stores!

[hoorayimhelping]

>I can’t figure out why people would choose them over muji.

Most Americans don't know what the hell Muji is. They only exist in a few coastal cities.

I mean I love my Muji stationery and pens (0.7), and I always describe it as Japanese Ikea to people, and they get it. But they don't advertise.

[ameister14]

They advertise on NYC subways

[samsolomon]

Curious, how are the wheels on the Muji luggage? The wheels on the Away cases are the best of any luggage I've owned.

[kolencherry]

The wheels are pretty fantastic on the Muji cases. IMO, they're equivalent to the wheels on the Away cases. They're not as nice as the wheels on my Rimowa case, but the difference is not worth the premium (given how cheap Muji is).