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by avionicsguy 2349 days ago
Yes. It is much, much faster...until you get behind someone who: Never used it before; Has no idea what they want to eat; Wants to check the prices on all the sides; Is waiting for their friends to send them a weChat message with their order also so they don't have to wait; The machine can't print the ticket; The machine crashes after taking payment; The person in front of you has friends show up and they start going back through all of the options.

I love it if it isn't during "rush hour," but some people take a long time to make up their minds when given a plethora of options. And then I seek out a counter person as they will just help the next person if someone hasn't made up their mind yet.