[awinder]

I mean you’re right, companies need to make money, but it’s not the users fault. The play postman made (and a lot of other companies) was that they could make up for low profit margins with high/increasing user growth indefinitely. That’s how you get high valuations with low current profit. When companies have to quickly & drastically make large pricing changes, they’re implicitly telling you that the state of affairs at that company is that they need to make money now on current users.

Companies have obligations to build real businesses & products that are based on realistic & solid plans from day 1. And they need to adjust those plans when things change, but by building a real company from day 1, those changes should be realistic and measured.