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by joshspankit 2347 days ago
The simpler the program, the less layers you need. If the todo list for a homeless person is:

- Assign open apartment

- Digitally fill out form B12

- Deposit money

Then there is very little work required.

Where social programs have the highest overhead is where they do things like “Assess whether it’s ‘required’ based on binders 3 through 7” and “Continually check in with all other governmental arms to validate that they are meeting criteria”.