[idoubtit]

> The people who run these shelters are angels.

I'm sorry if I misinterpret, but if only angels could handle such welfare works, there wouldn't be many shelters. I sometimes hear people say, in various ways, that a big heart is necessary and sufficient for these situations. It isn't. I believe a professional worker with little empathy helps more than most a purely nice persons. Even worse, some kind gestures can hurt precarious people. Of course, wonderful persons exist in the Welfare sector, either experienced or not. And even professional humanitarians can hurt more than they help, as it has been documented in Haiti or Thailand.