[agentultra]

Ah okay, that makes sense.

re: HTML -- I've had strange requirements come in that required us to work around the HTML spec in order to get the UI to work they way they wanted. We eventually found a better solution...

but the point was that not all requirements are golden; sometimes the customer is plain wrong, ignorant, and stubborn.

[watwut]

Yes, I agree with that. It is not that customer is always right. But it is not that customer is always wrong either. We have to look at requirements, give them benefit of doubt, ask and listen to answers to figure out which are wrong.