[mschuster91]

> Yes you want to engineer things so they are maintainable, performant etc, but if it doesn’t meet the business needs then none of that really matters. I’ve worked with engineers for example that outright refused to build things that are clearly needed by customers, for “technical reasons”.

The core problem is that too often business needs are dogmatic and management is too entrenched to fix it.

This is the reason why so many large-scale IT/digitalization projects end up colossal clusterfucks: no one on customer side has the spine to say "our processes and workflows were made in an age where people did things by hand, let us modernize them while we're already at it".