[pig]

People who complain about a product that they have no intention of becoming a customer of are really annoying, especially in a startup focused community. Invite method is needed to ensure smooth rollout and scaling. Bugs can be fixed as reports come in, without getting the same bug report from 1000 people.

[rhizome]

Why are they annoying? Don't you want to be able to acquire customers who originally had no intention of joining/buying/etc.? To do this, you'd be well-advised to at least take non-customers' opinions at face value without rejecting them out of hand. Reasons why people won't give you business can be just as useful as reasons why they will. Perhaps more.