[cissou]

Am I misunderstanding something? Once in recycle mode you're supposed to send them back so that Sonos can actually recycle (or even reuse, nothing stops them from refurbishing) the old device. Recycle mode seems to simply be a convenience so that people can get the 30% rebate immediately once they've shown they're serious about sending back the device. What sucks is that you have to trade up to recycle, if they offered some buy back program it'd be near perfect, right?

[JonathonW]

Sonos doesn't take back the used devices: they expect users to give them to a local electronics recycler for recycling, where they essentially have to be scrapped, because devices in "recycle mode" are blacklisted in Sonos's servers and can't be resold (even if they're in perfect working order).

[aurbano]

Except Sonos doesn't actually want the old device back, they say that you should take it to a recycling center so they can take it apart or whatever they do with them [1]

[1] https://twitter.com/secresDoge/status/1210684264880189441

[duskwuff]

> whatever they do with them

Which, given the constraints applied by Sonos, realistically just means "thrown into a crusher". Calling this recycling is a sham.

[ipsum2]

The point of the tweetstorm is that Reuse > Recycling, and by rendering them functionally useless is a waste of resources.

[cellularmitosis]

Except that customers who accidentally trigger recycle mode are shit out of luck.

[gok]

OP is essentially returning an empty bottle for the deposit and then complaining they can't also refill and sell the same bottle themselves.