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by okareaman 2365 days ago
Lyft/Uber driver here: It depends on what driver rewards they are running. Most of the time they are about the same. They are both sneaky in their own way:

Uber: 1) You drive to a surge area for an extra reward and as soon as you get there it disappears. Your presence eliminates the need for a surge reward. Chasing the surge is for rookies. 2) Most of the time I get let's say X for taking someone to the airport. On a surge I am supposed to get X + Y, however they'll pay me 75% of X + Y. Isn't that great that I made Y extra! actually no, they reduced X. It's straight up robbery.

Lyft 1) I drove out some rural roads to a scheduled pickup. The rider didn't show up. Before I had a chance to cancel the ride and get some payment, the algorithm cancelled the ride paying me nothing. This does not happen on Uber. I always get paid for cancelled rides there. 2) I got a pickup in an area I was not currently in. I went there. The pickup point was inside a cemetery at night. I'm not going to drive into a cemetery at night and get robbed. I get a message "You are in a very high demand area (the neighborhood next door) Why don't you stay there and wait for a ride?" The zombie pickup went away with no comment from Lyft. Lyft sneakily lured me into an area (an unsafe lure too) 3) There were too many drivers waiting at the airport. Lyft created a high demand reward area in a town next to the airport. It didn't make sense to me, but I went there and waited. I noticed a bunch of other Lyft drivers parked there waiting. No one getting any rides. So Lyft created a false high demand reward area to siphon excess drivers from the airport waiting lot (keeping the peace with folks that live around there)

I'd say the Uber algorithm is less dishonest than the Lyft algorithm. The odd thing to me is that they don't want to hear from techie drivers that could serve as beta testers, but neither Lyft or Uber want to hear from drivers. At all. They are losing business because good drivers (smart drivers) won't take some actual legitimate rides or cancel them because of these games.