[csouth]

I don't know that auto emailing is necessary. I tend to agree with you in the fact that the person who actually needs the help should initiate the email to the person. Something you may want to provide the option to provide contact information other then email (IM mostly). I would prefer to get an IM then an email most of the time.

[illdave]

Thanks, I like that idea - I'll add it to my list of things to do :)