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by social_quotient 2368 days ago
Can you shed a little light on the sorts of things that are shipped hundreds of times a day? curious if you could share some use cases or examples.

Intercom is pretty awesome - congrats!

2 comments

Sorry, I meant to say we ship to production about a hundred times per day, not hundreds of times per day. We've shipped continuously since the very early days of Intercom. [1]

We have a solid CI/CD pipeline meaning that every good merge to master hits production a small number of minutes later. Most of these changes are pretty small, focused and routine, adding a new button behind a feature flag, a db migration, a bug fix.

These small changes add up over time to a steady stream of highly polished features and improvements.

[1] https://www.intercom.com/blog/shipping-is-your-companys-hear...

Definitely a gross exaggeration.
if you have 20 people on your team, and they each have 5 PRs merged which are deployed with some continuous deployment strategy, you're already at 100 deploys in one day. :-\
5 PRs a _day_ per engineer? What exactly are they cranking out? 1hr 30min per PR that's insane. Are these literally one-liners or extremely well defined tickets? Do your engineers work very late days?
I have days where I submit 0 PRs, and I have days where I submit 10+ PRs. It just depends a lot of things. Focus, Well defined small tickets, etc
Their platform is too small to have 100 merge commit per day.
Here's a graph showing ships / day from 2013 to 2015: https://youtu.be/NoCxHTxpmSQ?t=299
do you work there? how would you know?
Doubt it. There's a lot going on under the hood.