[lotsofpulp]

> In this way, an algorithm is fairer than dispatcher for the drivers, but the dispatcher is fairer for the passenger

The algorithm is the dispatcher, and theoretically, would weed out drivers that discriminate after a certain number of incidents. I don’t see why a human dispatcher has less reason to discriminate than a driver. Presumably, discrimination is to maximum use revenue, which is in both the driver and dispatcher’s interest.

[TeMPOraL]

In the places I've ordered taxis via a call, human dispatchers don't usually know who the passenger is and where they want to go, so they don't get to discriminate on those.

[lotsofpulp]

I imagine if a taxi driver refused to give someone a ride, who was already told they would get a ride from a dispatcher, because it would lower their revenue, the dispatcher would not penalize them in any way.