[Proziam]

I can think of several reasons. #1 for us, is that we're a marketing agency serving a lot of the gaming industry, so working with content creators or industry folk who sometimes default to discord is convenient. That said, Discord is a free quick and easy tool that everyone can install, on any os, and be up and running anywhere in the world for comms in less than a minute. In the box, there's video conferencing, screen sharing, chat, and more.

The example I gave above happens regularly, as I use Deepin Linux as my typical daily driver while I'm working. However, if the need to open an adobe suite tool comes up, I can quickly swap over. Discord works fine for me on both platforms and my phone.

All in all, I don't really like discord all that much. It's not the best at anything. But it has the advantage of being both convenient and feature-rich overall. There are better solutions out there, but none are as convenient or free.