[wayoutthere]

Oh it's so much worse than that. Swivel-chair / copy-paste integrations are often a better solution than RPA in today's world.

It was one thing scripting mainframe terminals, but the equivalent today are SaaS apps. The major enterprise vendors like Salesforce are pretty good about roadmaps and release schedules, but a lot of the smaller ones work on more of a continuous deployment model. This means your RPA integrations are constantly breaking, and suddenly you have to hire a whole bunch of RPA analysts to deal with fixing them. Or you can just hire a few more data entry people to do it manually.