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by ClumsyPilot 2376 days ago
At the very least the manufacturer should tell me in a legally binding statement, for how long a product will be supported.
1 comments

I can totally get behind them having to enter into a legally binding statement, given that it increases the transparency allowing me to make an informed decision as a buyer.

However I still have difficulty in the grey area between "security" and "other" update...

Well, sure its grey but it's a finite and definable quantity

Addressing known and reported vulnerabilities would be a start - many routers and phones have known vulnerabilities and can be pwned in minutes.

Then I would include degradation of service - example, I have samsung bluray box that came with YouTube functionality. Withing 1 year that didnt work any more because of changes to youtube. Withing a period of time they should be judged to maintain such software degradations.