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by oarsinsync 2373 days ago
+1 for this.

The only reason I ever got onto 1Password in the first place was because I didn't have to use any cloud storage, and could use wifi sync between my devices.

I was extremely disappointed as that started to change. It was an absolute nightmare having to retrain all family members in the nuanced differences in how Bitwarden works compared to 1Password. I hope I don't end up having to eat that cost a second time.

1 comments

It seems really self-centered to retrain non-technical family on new software to satisfy your own philosophical needs that they may not share.

There is nothing about “being a cloud service” that makes 1Password unusable for your family other than your own objections. On the contrary, it probably protects your family against their own incompetence compared to messing with local files, or depending on you to run a server for them (what happens if you’re hit by a bus?)

Obviously that doesn’t mean that Bitwarden isn’t a superior solution, but that’s not why you switched them over.

Presumably they 1) haven't enslaved their family and 2) aren't charging them for tech support

If 1) is true then the family doesn't have to do what they say. They choose to do what they say because they value their technical expertise. Part of which is a preference for non-cloud solutions. That they don't share it seems irrelevant if they've already decided oarsinsync knows better. If they're like the average person then they probably don't value any password manager much at all beyond oarsinsync saying to use one.

If 2) is true then it's generally accepted for the free help giver to make decisions that make their life easier that they might otherwise not for a paid client. Your chef dad doesn't go to the same effort to plate food at home as they do at work. Your mechanic brother might pop a beer and ask you to hold the light while they fix something wrong with your motor. And yeah, the family computer nerd will put the free help receivers on to the same software they use so they're familiar with any problems that might occur. If oursinsync moves over to bitwarden themselves but leaves their family on 1Password and something goes wrong with 1Password in the future, what is the non self-centered move? Are they stuck relearning whatever changes 1Password has made since then? Should they refer their family to customer service?

What a weird, accusatory, windmill-tilting comment.

to satisfy your own philosophical needs that they may not share

They are, presumably, adults who could reject the suggestion to change if they had strong feelings about it.

but that’s not why you switched them over

If you think cloud services are bad, then Bitwarden not using cloud services is what makes it a superior solution, and then would be why you switched them over.

There is nothing about “being a cloud service” that makes 1Password unusable for your family other than your own objections.

But you could say that about every tech decision every tech person makes on behalf of other people. 2015 LastPass was hacked and user details stolen, 2017 OneLogin was hacked and they accessed "user data, apps and various types of keys" and they "cannot rule out the possibility that the threat actor also obtained the ability to decrypt data"; "I don't trust (or don't want to have to trust) cloud services" is a reasonable choice to make.

> There is nothing about “being a cloud service” that makes 1Password unusable

As the meme goes, the cloud is just somebody else's computer.

> what happens if you’re hit by a bus?

I've already thought about this, and there are dead man's handles already in place to handover control to a person I trust, who is also a user of some of my hosted services (although not password management, because they also choose to host their own).

> It seems really self-centered to retrain non-technical family on new software to satisfy your own philosophical needs that they may not share.

They are welcome to use whatever they want. None of them think password managers (or backups!) are things that are worth paying for, so I pay for and support my chosen solutions. I don't have the time or interest in supporting multiple products for people who don't value any of the solutions in the first place, so I do the best I can to ensure they have something.