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by currysausage
2377 days ago
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They will only refund you for the taxi if the scheduled arrival is after midnight and the expected delay at your destination is >60 minutes OR if it’s the last connection for the day and there is no other means of public transport that will allow you to reach the destination before midnight, and only up to EUR 80,00 [1] which wouldn’t even cover Cologne—Aachen (that is one intercity stop). For regional tickets, some states or transport systems offer additional voluntary compensations. In NRW, you would be refunded up to EUR 25,00 before 8pm and up to EUR 50,00 after 8pm if your train or bus departs more than 20 minutes behind schedule. [2] Obviously, there are edge cases like acts of God where voluntary compensations won’t apply (and legally binding compensations won’t apply either in a few years if a pending legislative initiative is successful). Since passenger information is less-than-ideal, it might be hard to tell if you will be compensated even if you know about the basic rules. [1] https://www.bahn.com/en/view/booking-information/passenger-r... [2] https://www.mobil.nrw/service/mobigarantie.html – I couldn’t find an official English version on my phone |
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