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by endymi0n 2387 days ago
How the author seems to get and present such a distorted view of the original Netflix culture slides (which we modeled quite a lot of our original culture from) is completely beyond me. Nowhere did anybody say that feedback should be a one sided activity, here's the original source for your reference:

https://www.slideshare.net/reed2001/culture-1798664/11-11Com...

The "Communication" slide (p.11) even _starts_ with the skill of listening rather than talking well.

We're living an open, candid, two sided feedback culture in our company and it's by far the best thing that has ever happened to my personal development. The impact on my own perception and management style has been tremendous. Maybe I'm biased by being a founder, but on our most recent anonymous employee survey, structured feedback got an average 8/10 on satisfaction.

I take that just like the original ideas of Scrum or Agile, transparent Feedback culture has apparently been bastardized enough by toxic companies living the letter but not the spirit that it's apparently starting to get into a negative perception... that's a pity but won't stop us from giving and getting transparent feedback regularly.

1 comments

Having worked in a large company that is famous for its feedback culture, I think the type of feedback culture you refer to is hard to scale. While I think it helps people improve, I’ve mostly seen how feedback is used to hurt people.
+1 to this, at scale it's really important to channel feedback on useful topics. Learning that everyone hates working with your authentication system is really quite different than everyone hating the lone maintainer who keeps it alive in their "spare time".