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by cluse
2382 days ago
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In my opinion, based on 11 years of using Reddit, these things support good online conversations. I'm of the strong opinion that social media platforms should put less emphasis on general content aggregation (think of reddit's "front page of the internet) and they should put more emphasis on communities and specific topics. Twitter improved after it let you follow topics in addition to people, because topics usually provide more reasonable, more natural starting points for discussion than viral content does. Here's my list of the best ingredients to facilitate good online discussions: - Smaller, niche communities that allow people to talk about common interests instead of just scrolling through shallow, forgettable, crowd-pleasing posts
- A voting system that lets better comments get more visibility
- A website design that prioritizes discussion over pure content aggregation, which does things like providing moderation tools
- A good headline for the discussion to start with. The starting point matters a lot. It helps when there is strong discouragement of editorialized and sensationalized titles. Good discussions usually don't result from a post featuring a provocative or polarizing photo or meme. A discussion is more likely to be good if it starts with a neutral title or an open question.
- It's better when there is complete transparency and openness about exactly what is allowed or not allowed, encouraged or discouraged, and what gets you banned. People care more about a community when the rules are enforced fairly and predictably. Otherwise they get resentful. |
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- Smaller, niche communities that allow people to talk about common interests instead of just scrolling through shallow, forgettable, crowd-pleasing posts
- A voting system that lets better comments get more visibility
- A website design that prioritizes discussion over pure content aggregation, which does things like providing moderation tools
- A good headline for the discussion to start with. The starting point matters a lot. It helps when there is strong discouragement of editorialized and sensationalized titles. Good discussions usually don't result from a post featuring a provocative or polarizing photo or meme. A discussion is more likely to be good if it starts with a neutral title or an open question.
- It's better when there is complete transparency and openness about exactly what is allowed or not allowed, encouraged or discouraged, and what gets you banned. People care more about a community when the rules are enforced fairly and predictably. Otherwise they get resentful.