[mstade]

First Direct (a UK bank, subsidiary of HSBC I believe) also does this, and it drives me nuts. Terrible bank, never get an account with them.

[CM30]

Natwest also does this with its login system (the whole 'enter the X, X and Xth characters from your password' thing).

Seems like it may be an unfortunate 'trend' for banking services in this country.

[wdb]

LLoyds the same. I think it's a UK thing

[tonyedgecombe]

And TSB.