[Gene_Parmesan]

Corporate business leaders here in America tend to be obsessed with trying to apply military-style terminology and doctrines to their business. In their minds, business is war, and "lives are at stake" gets translated to either "jobs are at stake" or "revenue is at stake," depending on the person. There are so many war-isms in business it's impossible to list them all. "In the trenches," "boots on the ground," framing sales territories as battlegrounds...

In short, these things sell because American business leaders fetishize these sort of ex-SEAL types.

It's all a little much for me. Not to mention unfortunate, because the sort of leadership that works best in the military is decidedly not the sort of leadership that works best in business. The military demands that soldiers immediately and unquestioningly follow commands given by their superiors (particularly during combat). Lives are literally at stake, so any hesitation for even a moment could spell doom.

Meanwhile, in business, I strongly believe leaders need to be in more of a team-servant role -- yes, motivating, providing vision, etc., but also cultivating a sense of "your voice matters," if that makes sense. Being a 'force multiplier' in business requires a different mentality than in war zones.

[darkerside]

> The military demands that soldiers immediately and unquestioningly follow commands given by their superiors (particularly during combat).

This doesn't jive with my understanding of US military (or human nature). Out of combat, a top-down command and control hierarchy leads to poor decision making by troops on the ground. A general can't and shouldn't make decisions on day-to-day operations at the platoon-level.

In combat, certainly the stakes are higher, and lives are on the line. If anything, that means trust plays MORE of a role than hierarchy. If a leader I don't trust tells me to do something that seems wrong and reckless enough to get me killed, I'm not going to do it. I'd rather get court martialed back home than die in the dirt. It's all about trust. If the leader has earned trust, I'll know that they have the bigger picture, and what seems wrong to me now makes sense in some way I can't see from where I am. And of course, it's not all black and white, these are matters of degree, including measuring the desperation and force in the tone of an order.

[ghaff]

See for example Team of Teams by General Chrystal--which is also a good book about organization/business generally.

[viscanti]

+1. Team of Teams is a great intro to leadership for tech. General Chrystal identifies the distinction between complicated and complex areas and shows best practices for dealing with complexity (it's not just a semantic argument but actually something substantial, where tech leaders generally deal with complex problems and not complicated problems).

[darkerside]

Is it an easily communicated difference?

[ghaff]

Yes. Complicated means lots of moving pieces but predictable. Complex means lots of components that are far less predictable.

https://thearmyleader.co.uk/team-of-teams/

[actf]

> The military demands that soldiers immediately and unquestioningly follow commands given by their superiors (particularly during combat).

I don't think the way you've phrased this is quite accurate, although I understand what you're getting at.

In the book the author discusses how it is the responsibility of leaders to plan missions and to ensure that all voices and concerns are heard during planning. It's also the leader's responsibility to ensure that a decision about how to proceed is reached. Once a decision is reached though the expectation is that it will be carried out without question (I don't have any quotes handy unfortunately).

This sounds awfully similar to Amazon's principle of disagree and commit. I think this principle is congruent with the way the way the book suggests that leaders should operate.

From my own personal experience I think this is actually a really important principle. I find nothing more frustrating in a team environment than when one member of the team disagrees with a decision and decides to take it upon themselves to head off in their own chosen direction. It's very frustrating to have team members not following a plan.

[growlist]

> In their minds, business is war

Relevant David Brent quote:

"Does a struggling salesman start turning up on a bicycle? No, he turns up in a newer car - perception, yeah? They got to trust me - I’m taking these guys into battle, yeah? And I’m doing my own stapling."