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by whytaka 2392 days ago
Having just read the top article on AirBnB, the first tip I see is this:

> Oh, calling me by my first name!

> That's a good way to make Airbnb feel friendlier than other hotel booking apps.

Good GOD. Am I just too cynical or are people really fooled into committing rapport to a corporation based on such low-effort implementations?

If anything I like applications less when they pretend to have a soul. Give me a tool and I'll respect you more for getting the BS out of the way.

1 comments

I like seeing the name for a different reason. I’m often signed into someone else’s account—could be a family member’s or my girlfriend’s. Most services do a good job of making it clear which account you’re signed into, but seeing the first name associated with the account right away is always nice.
Some things like Slack and Microsoft Office show your initials and full name (space permitting) which isn’t as irritatingly faux-familiar.